We want you to love your fit. If you’re not happy, you have 30 days from the delivery date to request a return or exchange.

What’s eligible

Items must be unworn, unwashed, and in original condition with tags attached and the hygiene liner intact. (This is standard for intimate apparel — it’s how we keep every order sanitary for the next customer.) If you tried it on briefly and it isn’t right, that’s fine — just keep the liner in place.

What’s not eligible

Items worn beyond a try-on, washed, or with the hygiene liner removed. Final-sale items, if marked as such at purchase.

How to start a return

  1. Email rankrahfit@gmail.com with your order number and what you’d like to do (refund or exchange, and the size/color you need).
  2. We’ll reply within 2 business days with return instructions.
  3. Ship the item back to the address we provide. Return shipping is the customer’s responsibility unless the item arrived damaged or we sent the wrong item.

Refunds & exchanges

Refunds go back to your original payment method within 5–10 business days after we receive and inspect your return. Exchanges for a different size or color ship out once your return arrives — just tell us what you need in your email. Shipping charges from your original order are non-refundable.

Damaged or wrong items

If your order arrives damaged or incorrect, email us within 14 days with a photo and we’ll make it right — replacement or full refund, your choice, with return shipping on us.

Questions? Reach us anytime at rankrahfit@gmail.com.